At Forte Pilates, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website, join our waitlist, or book classes with us.
 

What We Collect
 

When you engage with Forte  we may collect:
 

• Your name and contact details (such as email address and phone number)

• Booking and membership information

• ​Health and wellbeing information you voluntarily provide (such as injuries, medical conditions, or physical limitations) where relevant to ensuring safe participation in classes

• Payment details (processed securely by trusted third-party providers)

• Information you choose to share when contacting us or joining our mailing list
   

How We Use Your Information
 

We use your information to:
 

• Manage bookings, memberships, and studio communications

• Send updates, offers, and studio news (you can unsubscribe anytime)

• Improve our services and customer experience

• Meet our legal and administrative obligations
   

We only process your data where we have your consent or a legitimate business reason to do so.
 

Marketing Communications
 

If you subscribe to our mailing list, we may send you emails about:
 

• Studio updates

• Early access opportunities

• Promotions or events
   

You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.
 

Sharing Your Information
 

We never sell your personal data. Your information may be shared with carefully selected partners who help us operate our website, booking systems, email communications, and payment processing  - only where necessary.
 

Keeping Your Data Safe
 

We take reasonable steps to protect your personal information and store it securely. We keep data only for as long as needed for operational or legal purposes.
 

Your Rights
 

You have the right to request access to, correction of, or deletion of your personal data at any time.
 

Contact
 

If you have any questions about this policy or your data, please contact:
 

Forte Pilates

Email: info@fortepilates.co.uk