TERMS & CONDITIONS

Forte Pilates Class Terms, Conditions & Health Waiver

By booking and attending classes at Forte Pilates, you agree to the following terms and conditions and confirm that you have read and understood this health waiver.

1. Class Bookings

All classes must be booked in advance through our booking platform and are subject to availability. Class packs and credits must be used within their stated validity period and cannot be extended unless otherwise agreed by Forte Pilates.

2. Late Cancel & No Show Policy

Classes cancelled within 24 hours of the scheduled class time will result in the loss of that class credit. Failure to attend a booked class without cancelling will be treated as a no-show and the class credit will be forfeited.

3. Refunds

All purchases are final. Refunds are not provided for change of mind, unused class packs, unused credits, or missed classes.

4. Studio Etiquette

Clients are expected to arrive on time and treat staff, instructors, and fellow clients with respect. For safety reasons, clients arriving more than 5 minutes late may not be permitted to join class. Grip socks are required for all classes. Forte Pilates reserves the right to refuse entry or remove clients from class where behaviour is inappropriate, disruptive, unsafe, or abusive.

5. Health Waiver & Safety

By attending classes at Forte Pilates, you confirm that you are physically fit to participate and have disclosed any relevant injuries, medical conditions, pregnancy, or physical limitations that may affect your ability to safely take part. Participation in classes is at your own risk. Forte Pilates and its instructors accept no liability for injury, loss, or damage sustained during classes. Clients are responsible for following instructor guidance and using equipment safely and as instructed.

6. Schedule & Instructor Changes

Forte Pilates reserves the right to amend class schedules, instructors, studio hours, pricing, and class offerings at any time

7. Personal Belongings

Clients are responsible for their personal belongings whilst attending the studio. Forte Pilates accepts no responsibility for lost, stolen, or damaged items.

8. Photography & Videography

From time to time, Forte Pilates may capture photos and videos within the studio for use across social media, marketing, and promotional materials. By attending classes, you acknowledge that you may appear in this content. If you do not wish to be photographed or filmed, please notify a member of the Forte team prior to class and we will always do our best to accommodate this. All content captured by Forte Pilates remains the property of Forte Pilates and may be used for promotional purposes.

9. Contact

For all enquiries, please contact: info@fortepilates.co.uk